Awesome experience with Service department Hailey is great to work with. It’s a pleasure to deal with a dealership that trust to do it right.

I had been dealing with an ongoing issue with my Jeep and was feeling pretty frustrated after having to bring it back multiple times. I reached out to Stephen, who I had worked with when I originally purchased my Jeep, and he was incredibly helpful. He listened to everything I had been dealing with, immediately stepped in to help, spoke with GM, and made sure I had a rental while he personally worked on getting the situation resolved. Stephen went above and beyond to make sure I felt taken care of, and I really appreciate how much time and effort he put into helping me. He is truly great at what he does and provides the kind of customer service you hope for when buying a car!

I went in for an issue and not only was the part under warranty they got my vehicle back to me within a day. I had expected a few days for the repair. Vehicle was fixed and working perfect once again! Recommend this dealership and Hailey is awesome in service!

I had the unfortunate experience of having mice eat the coating off of the Harness wire! I asked a mechanic for an estimate and it was within $15! I scheduled my appointment with Hailey and she was both sympathetic and professional. She provided a link so I could check the status of my car, which was beyond top notch. She is very knowledgeable and proficient at what she does. If you ever need service, call and scheduled through Hailey, she won't steer you wrong.

Great experience with the Nick and the sales team.

I usually don’t leave review on places but these guys are amazing and pointed me in the right direction to walk out with a vehicle with the best option possible not just car wise but from a financial point as well. Arty was my salesman and I would 100% recommend him to friends and family he wasn’t pushy or trying to get me into something else of his choosing, his main focus throughout the whole process was what the customer wanted and that was very comforting feeling as a customer.I also wanted to give a huge thank you to the amazing finance manger that works here as well Gio Galvin. If it was not for Gio I probably would’ve walked out with 24 hours to make a decision but this guy knew exactly what the customer wanted and every worry that I had he rebuttable every objection I had and was able to beat my pre approved rate that I got from a bank. Gio helped the situation make so much sense to the point where I couldn’t say no. Gio Galvin is the true meaning of a finance manger and they are lucky to have him, I walked in to many dealers in my lifetime and non have showed me the comfort and hospitality that Gio and Arty Welch showed me, if you are someone who doesn’t like BS and instead want people who are upfront and honest this is the place to go. Great job earning my business and I hope to do business again in the future!

Comprehensive service from the Albrecht CDJR of Westboro. They met all our needs and provided outstanding service for our 2021 Jeep.

Making an appointment and the service itself was efficient and stress-free. I really like the pull- in feature when you arrive, I hopped out of my Jeep and was assisted inside immediately.

Good customer attention

Had my service completed in a timely manner and a reasonable cost.

Quick, high quality service!

I recently purchased a truck from Albrecht. While there may have been a few hiccups along the way, they put in the effort and got my concerns resolved. I think there is a lot to be said for a dealership willing to address a customer's concerns even AFTER the paperwork is signed! Albrecht takes customer satisfaction seriously!

I had a dead battery on my Jeep, got it jumpstarted, and dropped it off after hours with no appointment. First thing the next morning, Albrecht CDJR of Westboro texted me to confirm they had my vehicle and were able to squeeze me in for a diagnosis. They kept me updated through text the entire time, which made it easy to follow the progress. The repair was completed quickly and smoothly. Thank you to Brad, my service advisor, for the excellent communication and fast turnaround.

Professional and responsive

OK customer service.. i asked when i called to make sure the appt that i wanted to check if the oil change was still cover.. when i arrived they took my keys and said it will take an hour or so. so after the vehicle was service i was told was a charge. so very unprofessional of not coming back to the customer to advice them that the oil service was already fulfilled. End up paying out of pocket a full price. Customer service needs to improve.