Profiessional and courteous.

Very friendly service dept. Car ready when promised.

their techs don't have a clue on what their doing especially when it comes to HD trucks

I was told. That 8 o'clock would go first it doesn't take an hour to rotate tires

This review is specifically for Paul Messina. Paul was professional, knowledgeable, respectful, and very helpful throughout the purchase of my 2023 Lexus RX 350 Luxury. I truly appreciated the way he worked with me and the excellent customer service he personally provided. I would highly recommend Paul to anyone looking for a great salesperson.

Very thourgh but tried to charge me $179 for 2 air filters which my son-in-law picked up for me at Carquest for $24 and I gave him $20 to throw them in. $179 vs $44

The guys were great! The parts manager gets things done!

Great experience. Hailey was terrific. I'll definitely come back to service in the future.

Everyone is amazing. No issues, they stay in touch, very happy with them.

Initial communication was good The paper work was in my opinion, very sloppy I had to go back to the dealership twice The paperwork was finally given to me at the seven day expiration period for inspection I asked them for an inspection only to find out that their inspection tech was not there. so I had to find another inspection station to make the car legal to drive as well as having to pay the fee.

5/5 Stars — Smooth, Professional, and Fantastic Service! I completely agree with the positive reviews online—my own experience at Albrecht Chrysler Dodge Jeep RAM of Westboro was overall very smooth and pleasant. I recently purchased a 2021 Toyota RAV4 from them. The car's quality and condition are exceptional, and the vehicle selection and pricing are very competitive. What made the experience stand out even more was their willingness to negotiate fairly on top of an already great price, which made me feel comfortable and respected as a customer. Special shoutout to Paul, my salesperson. He was truly top-tier! From the initial test drive to phone calls and answering all my questions, Paul was professional, attentive, and genuinely caring. He listens to his customers, respects their needs, and does everything he can to assist—whether it’s working out discounts or finding the right payment options. The rest of the team was equally great. Steve, the Finance Manager, was highly efficient in helping us set up our financing, and the Store Manager made the final negotiations easy and straightforward. The paperwork and process were fast, organized, and stress-free. The only minor issue was that after taking the car home, I realized the state inspection hadn't been completed. However, customer service after the sale was excellent—I called Paul, and he immediately let me know I could get it done locally and send them the receipt for reimbursement. Overall, a professional, transparent, and hassle-free car buying experience. Highly recommended!

Standard maintenance, they always do a great job and are honest and friendly.

Nick Smith was awesome to work with, price on a 1500 was fair and good trade in value. Painless paperwork process and Nick even dropped the truck at my house later since a small recall fix was taking a few hours before the truck could be released. Could not recommend more highly

Timely service and clean waiting room

great service and teamwork everything was as quoted and fixed fast.