Customer Testimonials

10/10 Experience from everyone at Albrecht CDJR of Westboro! Special thanks to our wonderful salesman, Arty, and to Anthony for helping us with our recent purchase. We texted what we were interested in and Arty had some great cars ready for us to test drive upon our arrival. All of our questions were answered and we found the pricing to be very fair. Decided to buy that day and they were able to coordinate with our Insurance Agent quite efficiently. They had the car cleaned, registered, insured, and delivered to our house just in time for our daughter's Birthday, making ... Read More Google - May 6, 2025

Had Carlos as my sales guy. Process was easy and a good experience overall. If your in the area definitely consider these guys!

Great experience working with Flori through the purchase process.

What a great dealership! Leaps and bounds to help me get the Jeep I wanted, FLori was my sales rep.. and was very knowledgeable and took care of my every need.. buy your next Jeep from him!

I scheduled an appointment with Carlos on a Sunday, despite the fact that he had a few other appointments already scheduled he was very attentive and worked with me to find the ideal car on there lot, purchased the same day. If you want someone that puts your car needs ahead of everything else, call Carlos.

(Translated by Google) I liked the animation that Carlos Roberto gave us, it was a very good service, we bought a truck in 2023, thank you very much Carlos for your attention (Original) Me gustó la animación que Carlos Roberto nos dio fue una muy buena atención compramos una troca 2023 muchas gracias Carlos por su atención

(Translated by Google) Carlos, thank you for all your help, patience and trust throughout the process! You made a difference and made this moment even more special. I am very grateful to have counted on you for this achievement! (Original) Carlos, obrigada por toda a ajuda, paciência e confiança durante todo o processo! Você fez a diferença e tornou esse momento ainda mais especial. Sou muito grata por ter contado com você nessa conquista!

I am not fluent in English and it was Carlos who helped me. He was incredibly helpful and very kind! I am very grateful and highly recommend!!!

We don’t usually write reviews, but felt this one was absolutely deserved. We recently purchased a 2025 Jeep Grand Cherokee with the Summit Package from Albrecht Chrysler Dodge Jeep Ram of Westboro, and had the pleasure of working with Carlos Campos. Simply put—he was the best.
In the past, we’ve felt that some salespeople could be pushy or rushed, but Carlos was the exact opposite. He took the time to really listen to what we were looking for. We test drove four different Grand Cherokees as we explored our options, and Carlos explained the features of each one ... Read More Google - Apr 25, 2025

Had a great experience buying my latest vehicle from Carlos. He made the entire process easy and even had the Jeep delivered to me. Great customer service!

Working with Arty Walch in sales was great 👍 he was fast and went into full detail. I would recommend this dealership and sales person. You won't be disappointed.

We had a great experience purchasing our Jeep Compass from Arty. Everything went smoothly from start to finish. Customer service, vehicle knowledge and delivery were all excellent. . Thank you Arty!!

Carlos made the car-buying process easy and stress-free. He was helpful, and made sure I found the right car.

I had an amazing experience buying my new Gladiator from Flori the salesman, really fast and pleasant transaction, thanks Flori . Every dealer needs a salesman like you 🤝.

I wish I could give more than five stars! Arty was beyond helpful, knowledgeable and great to work with! He got me into a 2025 Willys at a great price. I won’t ever go to another Jeep dealer.

Just purchased my lovely new jeep with the help of Carlos who was very informative friendly and helpful from the moment i walked in to the dealer ship, along with Gio there very amazing finance guy who went above and beyond to get me in my new jeep. Speedy process from both of them!

I have purchased probably 15 vehicles over the course of my life - for me and my family. The recent experience I had with Carlos Campos at Albrecht Jeep of Westboro was the best, easiest, and nicest of them all. I met Carlos randomly when I popped in. The guy is awesome and really knows his stuff. He was polite and friendly from the start. He texted and emailed me with options over the course of the 3-4 week process but was never once annoying, overbearing, or pushy. He listened to what I needed and wanted. I was shopping for a ... Read More Google - Apr 12, 2025

I worked with Carlos on leasing a new Jeep last week at Albrecht in Westboro and the process was straight forward, quick and a great experience overall. Thank you for making the process seamless!

Purchased a beautiful, reliable used Jeep for our son! Florian was responsive and created a hassle free buying experience. We would highly recommend working with him and would definitely go back to him for our next Jeep purchase.

I purchase my Jeep Wrangler with Carlos and if I could he deserves a 10 stars. He put together a really nice deal and delivered the vehicle right at my door. I visited 5 other dealer but Carlos by far is the best. Thank you!

I had a wonderful experience with Carlos! He helped me through the whole process and made buying a truck so easy. I went in look at for a new truck and was able to drive home the same day with it. When you walk-in to Albrecht, ask for Carlos he will take good care of you!

I searched 5 months for the Jeep I wanted my specs. Drove 2 hours to find the perfect one for me. I also found the Best Salesman in Carlos that I've ever experienced. His honesty, manorisms and overall nice human being made by transaction very easy and enjoyable. When I buy another Jeep, Carlos will be my first phone call. Thank you Carlos!

Carlos was great to work with and made the whole process of getting my new Jeep smooth and seamless. He was incredibly patient and knowledgeable, answering all my questions thoroughly. I would recommend Carlos to anyone who is looking to buy or lease a car from Albrecht. Thank you Carlos!

We had a fabulous buying a Grand Cherokee Summit from Carlos. A beautiful pre owned Summit for a fair price and wonderful service, during the purchase and after the sale for some maintenance too. We’re enjoying the Jeep and will be back to buy more from Carlos.

Working with Flori, Steve on the business team and Dan the used car manager was one of the most authentic and efficient auto purchasing experiences I’ve ever had. Flori listened, responded quickly, and went the extra mile with no pressure. Greeting the GM in the parking lot with an informal “hello” immediately made us comfortable. Great family business and experience - I would buy from this dealership again with zero hesitation.

I worked with Carlos who put me in the ideal Truck that I needed! I told Carlos that I was a recent new home owner and needed a truck to do some home projects. Can’t say enough about how easy the experience was no hassle or bumps a very smooth experience!

I recently purchased a car, and Carlos made the entire process smooth and stress-free. He was knowledgeable, patient, and genuinely cared about helping me find the right vehicle. He answered all my questions and made sure I was comfortable with my decision. If you’re looking for a great salesperson who puts the customer first, I highly recommend Carlos!

I’ve purchased many vehicles and purchasing our grand Cherokee through Carlos has been one of the better experiences I’ve ever had. There was an issue with the vehicle when we took delivery that I didn’t notice when I initially went to look at it. These were addressed, free of charge, and without hassle. Carlos was extremely courteous, helpful, and communicative throughout the entire process.

Carlos was great!

I had a great experience at Albrecht. Carlos Campos got me into my dream vehicle with everything I wanted on it at a reasonable price. Great experience!!!

Purchased a new vehicle at this dealership. Everyone we came in to contact with was friendly and easy to talk with. Flori was great. He took care of all our needs and questions and gave us a few pointers that ended up saving us some money. Wish this dealership was closer to home!

Awesome experience working with Florian at Albrecht Jeep in Westborough. Florian was personable and professional throughout the buying experience and made everything very organized and easy. Great job!

Carlos was awesome very patient and explain all digital controls.

Flori and the rest of the team at Albrecht provided first class service during my recent purchase! Their attentiveness during my visit was of the highest quality, and even after my purchase follow up questions were answered promptly.

GREAT used car buying experience working with Arty Walch! Arty was patient, informative, timely and sped things along via email and phone exchanges... a true professional. Ask for Arty!

Thank you Carlos for all your help and for making this process as easy as possible for us. He really took time in explaining every thing about the car. It was a great experience overall. I love my new Grand Cherokee!

Had a great experience in buying my wife a new Grand Cherokee Laredo X. Our salesman Arty was very knowledgeable and easy to deal with. Would highly recommend Arty and the rest of the team.

Thank you Flori for the great service as my my salesman

Had a lease that was ending soon and was contacted by Flori. The whole experience of swapping it over to another lease was easy and quick. This will now be my 3rd lease with this dealership and I will be back for a fourth. Flori was great to work with and made sure I was well taken care of. Answered all of my questions even after I made the swap. Flori I will see you in 3 years when its time for another Jeep! Thanks to everyone at this dealership for making the experience quick and painless!

I had a wonderful experience working with Flori and Anthony purchasing a Jeep Wrangler. I have been a Jeep owner for many years, and I was reluctant to have to go through the cycle of going to the dealer and getting a good deal! With Anthony and Flori they made this process painless. I will be going back in the future. Thank you !!!

I just have to say, we just got a flat tire so we were pulled over on the side of the road and struggling to change the tire on our jeep. GM Anthony Carbone just happen to see us, pulled over and helped us! He even went home to pick up his bigger jack. What an incredible human!!! Thank you Anthony, you must run a very strong, people-first business at Jeep of Westborough. Thank you.

I just have to say, we just got a flat tire so we were pulled over on the side of the road and struggling to change the tire on our jeep. GM Anthony Carbone just happen to see us, pulled over and helped us! He even went home to pick up his bigger jack. What an incredible human!!! Thank you Anthony, you must run a very strong, people-first business at Jeep of Westborough. Thank you.

Had the greatest experience at albrecht jeep! Arty got me into the the best jeep and made every part of it quick and fantastic. Make sure you ask for him if your looking for your next vehicle!!

Just received our Jeep tonight. Arty did a wonderful job an was very professional to deal with. Would definitely go back to buy our next jeep thru him. Thank you Arty!!!

I have been buying new vehicles since 1969 and this dealership is by far gave me the best experience I have ever had in purchasing a new vehicle!! My sales rep was Carlos and he by far is the best I ever had! Carlos made the buying experience so smooth and trouble free!! The finance manager, Geo was the best I have ever dealt with by far!! I can’t praise the two enough!! I give this dealership 5 stars and I would give more if I was able too!!

We had a great experience with Arty getting our Jeep! He understood what we wanted and helped us get the perfect vehicle. It was super smooth and we had our new ride the next day!!

Arty was incredibly easy to work with. Listens to all your needs and concerns and helps you figure out exactly the car your looking for. I recommend using him for all your future car purchases. 10/10

I just had an amazing experience buying my new Grande Cherokee at Albright Jeep in Westboro! Carlos was wonderful to work with and able to work out an excellent deal for me. I am truly stunned that now I own an amazing hybrid SUV. The car runs perfectly and is a true dream to drive. I can thank Carlos for all his work negotiating a great deal for me. He explained everything about the car too and took his time to answer all my questions. I have been a happy customer for 7 years and this dealership has consistently proven to ... Read More Google - Feb 21, 2025

My buying experience was nothing short of fantastic! Arty, Steven, and Jeff worked tirelessly to get me the Jeep Wrangler of my dreams! Everything was simple and stress-free - they take care of it all! This dealership is not like other's I've had experience with - they really care about their customers and it shows! Not to mention, they gave me the rundown of the Jeep culture since this is my first one! Special shoutout to Anthony, the GM, who oversees a wonderful store with some spectacular staff!
Incredible communication, great customer service, and to top it off ... Read More Google - Feb 20, 2025

Worked with Bola today on a trade in and upgrade. Great attitude and very friendly, even played tic tac toe with my daughter while we waited. Would recommend bola for his great customer service

Great experience purchasing my 3rd Jeep Grand Cherokee Summit from Albrecht (formally Dan’s) Jeep in Westborough. George Bryant has been great to work with. No pressure sales and very knowledgeable about the product. Got a quote via email prior to my test drive and once I decide on a purchase it was a smooth process. Great assist to Holden Moore who helped along the way. I’ll be back when it’s time for the next one!

Great experience. Bola was knowledgeable, attentive and available for consultation all the time I was there.

Worked with Arty when looking for a new ram. Made it super easy and quick. Drove away with my new truck that day!

Carlos Campos was great to work with,all so no pressure.

Purchasing a car is tough, especially with less transparent dealers. However, this time around I had a positive experience thanks to Carlos Campos. He assisted me through the entire process and provided exceptional customer service, which made a huge difference in my decision. Even when I found another dealer with a comparable price, I chose to return to Carlos because of his friendliness, transparency, and knowledge. His approach proves how much of a difference good customer service can make with such a large and important purchase!

I purchased a new Ram 1500 this week from Albrecht - the experience was nothing short of seamless. From my first interaction with internet sales to driving off the lot.
Carlos Campos made the entire experience hassle free. He put together a great package that took care of my existing lease and got me into a new loaded up Ram.
Finance Manager Gio Galvan listened to my preferences and met me where I was in the finance process, taking all the guess work out.
Sales Manager Holden Moore found me a space where I could in private and take a few ... Read More Google - Feb 7, 2025

(Translated by Google) Excellent service and care from Carlos, from the coffee to the closing of the purchase of my new car. Carlos is the best salesman in Massachusetts. Thank you Carlos, really appreciate your service. (Original) Excelente serviço e atendimento do Carlos , desde do cafe ao fechamento da compra do meu novo carro . Carlos é o melhor vendedor de Massachusetts. Thank you Carlos , really appreciate your service.

We had a phenomenal experience recently! Anthony, George, and Gio were absolutely fantastic with their hospitality, their transparency, and the accommodations they made for myself, more importantly my wife! This is our second Jeep from them and many more to come. Thank you all!!

(Translated by Google) I appreciated Carlos' service, I left very happy and satisfied with my purchase. (Original) Apreciei o atendimento do Carlos, saí muito feliz e satisfeito com a minha compra.

Just purchased my first Jeep. Bola and team made it easy. Thanks to the whole team.

The customer service George provided was amazing! I love my new 2025 Grand Jeep Cherokee!!

Met up with ardy at jeep westboro. He helped me find the perfect wrangler at a great price! Highly recommended

Flori in sales and Steve from the finance department were exceptional and went above and beyond their ways to help us with the purchase of our Jeep Gladiator. Could not be happier with their service.

Went in to this dealership without any expectations after a couple of frustrated attempts at other places due to unmotivated sales people, then drove of there in a few hours in a Gladiator Rubicon.
My sales man “ Flori Bixho “ was exceptional, to a point where my transfer plate had to be done at the RMV an this man took half of he’s day off to go take care of it the next day! Flori goes well above expectations when it’s about taking care of he’s customer, Steave in finance is grate also, making averting so simple. Thank ... Read More Google - Jan 21, 2025

Open early for Jeep service. Very friendly workers. Waiting room was nice and warm on a super cold January morning. Free WiFi and KCups coffee.

I can’t say enough about the service here. They are so friendly, honest and willing to do their best to resolve whatever issues your car may have. They went thru my car extensively and let me know everything I should be aware of to prepare for regarding future fixes. I so appreciated it!

Just bought my Jeep with the help of Florian Bixho. It was a wonderful experience, quick, easy and knowledgeable. The whole team is fantastic. Highly recommended

The business manager is inexperienced and the customer service is terrible. It's taken 6 days to lease a car and I still don't have it. I now see why everyone hates car sales people.

First time at Albrecht and had a great experience. Bola was very knowledgeable and knew everything about all the jeeps I was looking at. The first one he showed me I wasn’t too ecstatic about it. Then he asked what options I was looking for and he showed me another one and it was everything plus what I wanted. Everyone was very kind and super nice. Go see Bola and he will take care of you. Also don’t want to leave out Gio for financing. He rocked it.

This dealership cannot be more highly recommended by me. I came in with imperfect credit and a car with a blown transmission that I was upside down on. Arty, my salesman Steven in finance, and the GM Anthony worked together as my own personal dream team to not just put me in any car, but the car of my dreams. The communication was excellent and the process was explained to me in layman’s terms. They have earned a customer for life.

Second time buying experience at Westborough Jeep and no regrets. We personally worked with Bola who was easy to work with and flexible around our needs. The vehicle we originally wanted to look at sold before our scheduled appointment but he was able to help us find and test comparable models. The rest of the team we worked with; Holden, Gio and Anthony, were also very knowledgeable and accommodating throughout the buying process, at the end of which we traded in our 2017 Grand Cherokee for a 2025 model.

Albrecht CDJR is the best kept secret on the South Shore that’s not on the South Shore…
I was fortunate enough to find a Grand Cherokee L that checked the boxes we were looking for and took the ride out to the Metro West. Totally worth my time and recommend anyone looking for a Mopar do the same. I’ve been to several Jeep dealerships over 40 years and Albrecht stands out from most.
I was greeted graciously by Bola who was very attentive to making me feel welcome and comfortable while he arranged to have the car ready to ... Read More Google - Jan 1, 2025

Made an appointment to swap out dead battery (under warranty). Drove an hour to the appointment just to find out they didn’t have a battery !!! No one called to reschedule. The blame was placed on Katie, who was off that day. The appointment was made 5 days earlier and I was told they DID have the battery in stock, so how this happened is beyond comprehension. It was another hour to drive home. It’ll be another 2 hours driving both ways when I go back. I wasted my time and lots of gas to get nothing but frustrated from these ... Read More DealerRater - Dec 28, 2024

We had the pleasure of seeing Bola on Saturday to purchase a used Gladiator. Bola was very knowledgeable and helped us drive away with the new vehicle that same day! See Bola if you want a Jeep!

My daughter found and purchased a used car here. Very nice, helpful, decent people. Been pretty honest and trustworthy so far, I have no reason not to recommend them and would do business with them again.

Great experience with this dealership! I worked with Arty - everything was seamless. From the time I walked in, to the time I got into my new car, everything went very well. I knew what I wanted and Arty made it happen. There was no price haggling, no back and fourth - it was the first time I've had that experience and loved it. My wife also has a Jeep from this dealership. Will definitely be back for my next car when my lease is up. Thanks Arty!

Great experience. I would recommend these folks anytime.

Just purchased a Wrangler from Arty. Smooth experience and Arty was very helpful. Would gladly go to Albrecht Jeep again!

amazing customer service and inventory!! special thanks to Bash for making this a seamless purchase ..also Jeff Manager & excellent receptionist

We had a great experience dealing with Arty. He went above and beyond in explaining everything and answering any questions we had. No pressure and a very smooth transaction. When we picked up the vehicle it was in pristine condition inside and out. Actually enjoyed our dealings with Arty and the whole crew at Albrecht. Kudos to all.

I had a very good experience with Arty. There was no pressure, and he made helpful suggestions to get me the most car for my money. He was communicative throughout the process and made the process painless. Highly recommend.

My mother in law got into a little parking lot accident and her Jeep wouldn’t start. We had it towed to Albrecht to have them look at it. They found a couple wiring issues and made repairs. Great service from the service department.

Gio! Gio! Gio!!! Wow! I didn’t buy my wrangler 4xe from this dealership, but when I showed up, not knowing how to do something on my screen, Gio warmly and enthusiastically helped me. He took his time, showed me some other things, and patiently asked if I had any other questions. He spent a lot of time helping me, even though there was nothing in it for him by being gracious and taking him away from his sales desk.
His kindness will definitely send me directly back to him in the future, for any trade, sales or lease. I ... Read More Google - Nov 2, 2024

I purchased my 2023 Ford Escape yesterday. Although Ford is not their featured brand my Salesperson Arty Walch was so helpful. I explained my interest in this vehicle and he never once pressured me into looking at anything else. I would recommend him and this dealership to anyone who is looking to buy a vehicle. I also met with their Finance Officer also Arty. He was also so helpful and I loved his dog Klaus who comes to work with him every day. Although I didn’t work with Anthony he sat down with my son and I and again was ... Read More Google - Nov 1, 2024

Alex is top-notch. After telling him I was interested in a Wrangler he emailed me several that were on the lot within minutes along with the numbers and how we would make it work. When we arrived at the dealership, Alex met us at the door with keys in hand to take the Wrangler out for a spin. I can't recommend Alex, George and the Albrecht team enough -- they were all fantastic to work with. If you're in the market for a Jeep, work with Alex and team -- you won't regret it!

This Place Rocks! I have purchased from numerous dealers and this is the Absolute Best! A car dealer that lets you take your dog to work has got to be good! My sales person was Geo, absolute best salesperson. Awesome customer service to say the least! Steve took care of my financing and went out of his way to make sure I received the best deal possible. Many thanks to both of them, and also the service department guys for the Awesome sausage sub,, They all made my day and I hope this review makes theirs! You guys ROCK!

My experience with Gio could not have been better. He was amazing from start to finish and I will certainly recommend him to anyone in the market for a new or used vehicle.

I had the pleasure of working mainly with Holden and Gio. The entire staff from top to bottom was responsive, friendly, kind, and helpful. After multiple poor experiences at other dealerships during my search, it was nice to have a smooth and enjoyable experience at Albrecht. It was the opposite of many dealership stereotypes, which was refreshing.

My wife and I just bought a vehicle from Albrecht Jeep in Westborough, I was a bit on edge when entering the dealership due to past experiences dealing with sales people at other dealerships. After approximately 15 minutes with Sam I felt very comfortable with him, he was honest answering all of our questions, there were no smoke and mirror tactics. I give Sam and the rest of the staff we dealt with there. I would highly recommend this dealership and Sam if you are looking for a vehicle.
The vehicle we purchased is for my wife and I'll be ... Read More DealerRater - Jan 29, 2024

Phenomenal experience leasing a '23 Jeep Compass with the new team at Albrecht. Holden made the entire experience from the moment I walked in the best buying experience I could have imagined. He brought me to Gus who was knowledgeable, professional and listened to what I was looking for without pressuring me into something I didn't want. Steve in finance made it an easy process and even referred a new insurance agent with better rates than I expected. Start to finish, the deal was seamless, stress free, and quick. Holden, Gus, Steve and Anthony are the best in the business ... Read More DealerRater - Aug 22, 2023

Arty walch made life simple for me. Everything went smooth and easy. No pressure any questions I had were well explained An easy to understand. The jeep was in showroom condition all detailed picking it up the next day.Arty went beyond an above my expectations. Thanks for doing a great job and a smooth transaction.

Nuno the parts manager was the most offensive person we've ever come across in dealing with various dealerships across the country.
We were requesting the vin and options summaries to get a replacement door VIN sticker thru a 3rd party as required by our state dmv to register the vehicle.
Nuno said he would require proof of ownership to provide that information. We EXPLAINED that the state required the sticker BEFORE they would inspect the vehicle to register it.
Nuno AGAIN said that he wouldn't provide the info without proof of ownership...
He told us we could talk ... Read More DealerRater - Feb 14, 2023

This is the place to go! Fantastic service department. They solved an issue that was almost a year old and a prior Jeep dealer couldnt fix wouldnt fix and was lazy and started to destroy my vehicle instead of fix it. Nuno and Justin were great to work with and helped me a ton along the way. I think it took 3 or 4 appointments and multiple days of them having my GC but they FIXED IT perfectly and the price was amazing. This is my go to now for my GC.

We've been long time service customers of Westboro Jeep. Justin Drake, service manager has always taken the initiative to go above and beyond when needed. Westboro Jeep and Justin did such a great job with our Wrangler (no issues, ran great) with 150k miles on it, we thought we'd trade it towards another jeep.
Jeremy Garden our sales rep, was great to work with (A++++ service). He's very knowledgeable (we had many questions), responsive, nice personality and no pressure.
We also interacted with many more people at the dealership - Arty, John, George, Connor and Nuno. Everyone ... Read More DealerRater - Sep 30, 2022

There's a reason why car shopping is a dreaded chore, and Westboro Chrysler Dodge Jeep Ram is a perfect example of why people hate it! By the time I got out of my car, a salesman (bald) walked out to say "hi". Good sign, but that was the only positive interaction. He never introduced himself - didn't bother giving me his name or ask for mine. When I asked to see two vehicles parked outside, he grabbed the keys and unlocked the door for me to poke around in. Never did he come near to explain ... Read More DealerRater - Sep 25, 2022

Excellent service all around A++ rating. Jeremy and staff keep you posted on everything that’s going on. Very good experience

Arty Waltch was amazing in helping us find the right Jeep for my daughter. He was super attentive and helpful and did a great job overall! Highly recommend buying with him!

We had a great experience at Westboro Chrysler, Dodge, Jeep. The salesman Sam was very responsive and flexible with regards to helping me schedule an appointment to look at a Wrangler. Once We arrived we were greeted and We didn’t feel rushed or hurried while we took our time to look around. Sam was extremely accommodating by letting us test drive several different vehicles there on the lot. He also gave us plenty of space to discuss our thoughts, but Sam was also there if we had any questions. Both John and Sam were very respectful and willing to ... Read More DealerRater - Jun 1, 2022

Just completed your survey.
Sam Kaleta was kind, caring and kept my situation and needs top of the list during all our conversations.
I would highly recommend Sam because he understood where my wife and I were coming from both emotionally and financially. He took the time to explain all options and helped us pick the best one that suited our needs.
Sam made things happen fast when we needed him to.
Thank you John for taking care of and explaining all available options while we were finalizing the financial paperwork.
At the end, when we took delivery of our ... Read More DealerRater - May 28, 2022

3 week wait for warranty repair. MOPAR cannot supply parts and short-staffed. Why would any buy a JEEP? Manager was worried I would give bad rating once I complained. Please boycott this poor excuse of a dealership. Meineke fixed problem in 3 hours after $1000. Seriously???